Privacy Policy

Northern Waters Pressure Washing ("we", "us", "our") is a pressure washing business based in Bolton, Greater Manchester. We provide exterior cleaning services to residential and commercial customers across Bolton and the North West.

Contact us:

We may collect the following personal data when you contact us or request a quote:

If you submit a review through our website, we also collect your name, location, and the content of your review.

• Your name
• Your phone number and/or email address
• Your property address (to assess and carry out the work)
• Details of the service you require
• Any messages or notes you send us

We use your personal data to:

We do not use your data for automated decision-making or profiling, and we do not sell your data to third parties.

• Respond to your enquiry or quote request
• Arrange and carry out the service you have requested
• Send you a quote, invoice, or follow-up communication
• Display approved customer reviews on our website

We process your data on the basis of legitimate interests (to respond to your enquiry and provide the service you requested) and, where applicable, contract performance (to fulfil a booking or agreement with you).

We retain your contact and job details for up to 3 years after our last interaction, in line with standard business record-keeping practices. Reviews displayed on our website are kept until you request their removal.

We do not share your personal data with third parties except where strictly necessary to deliver the service. Any such parties are required to handle your data securely and in accordance with UK data protection law.

Our website is hosted on GoDaddy infrastructure. Please refer to GoDaddy's own privacy policy for information on their data handling practices.

Under UK GDPR you have the right to:

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time (where consent is the basis for processing)

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and display an appropriate notice.

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent revision.